Author archive
Appeye Research
28 articles across Deep Dives, Industry Watch, Support & Replies, Cross-Platform. Latest published 18 October 2026.
Drafted with AI from Appeye's own data and checked automatically against that data before publishing.

Three Medical Apps Drive 623 Negative-Review Mentions of 'Hearing Aids'
As of 18 October 2026, 3 Medical apps accounted for all 623 negative-review mentions of 'hearing aids', the category's most frequent complaint phrase.

News & Magazines Apps: Negative Reviews Fall From 27.2% to 21.2% Over Six Months
As of 14 October 2026, negative reviews for News & Magazines apps fell from 27.2% in March 2026 to 21.2% in August, a 6.0-point drop across 55,865 reviews.

'Fake Profiles' Is the Loudest Complaint in Social App Reviews - 1,645 Mentions Across 63 Apps
As of 11 October 2026, 'fake profiles' appeared 1,645 times in negative Social app reviews, spanning 63 different apps.

Books & Reference's Negative Review Share Fell From 17.9% to 14.3% Over Six Months
As of 10 October 2026, Books & Reference apps' negative review share dropped from 17.9% in March to 14.3% in August across 180,835 reviews.

The Vibe-Coding Flood Hit Both App Stores. Most of It Lands in Silence
AI coding agents doubled the number of new App Store apps in the first half of 2026 — and Appeye's crawler shows Google Play flooding even faster. Three in four new apps have no rating at all.

AI Apps Are Taking Over Both App Stores. Their Users Are Getting Kinder — Until the Free Trial Ends
As of 8 October 2026, negative reviews of the 1,571 AI apps Appeye tracks fell from 24.0% to 21.3% in six months while the rest of the catalogue stayed flat — but 44% of them draw "free trial" complaints.

Business empire apps: negative reviews fell from 24.3% to 18.1% in five months
As of 8 October 2026, Business empire apps saw negative review share drop from 24.3% to 18.1% across March-August 2026, over 18,003 reviews.

Security Bank App Cut Its Negative Review Share by 34.3 Points - and It Wasn't Alone
As of 8 October 2026, Security Bank App's negative review share fell from 59.2% to 24.8% - the sharpest turnaround Appeye tracked, and three of the six biggest improvers were banking apps.

Six Apps Saw Negative Review Share Jump by 24.9 Points or More Between Spring and Summer 2026
Comparing March-May with June-August 2026, six apps' negative review share rose by at least 24.9 percentage points, led by InPost Mobile's 28.1pp jump.

Events Apps Split Down the Middle: 73.1% Five-Star, But Negative Share Runs 6.9 Points Above Catalogue Average
As of 27 September 2026, across 40 Events apps, 73.1% of reviews were 5-star yet the negative share hit 17.7%, well above the 10.8% catalogue average.

Negative Reviews Jumped by Up to 33.8 Points at Seven Apps in Six Months
As of 23 September 2026, negative review share rose 23.5 to 33.8 points at seven apps in six months, led by Lokal Jobs' climb from 15.9% to 49.7%.

Photography Apps Are Split in Two: 68.9% Five-Star, 14.8% One-Star
As of 22 September 2026, across 1,338 Photography apps, 18.2% of reviews were negative — 7.7 points above the 10.5% catalogue average.

The Seven Biggest Negative-Review Turnarounds Appeye Tracked
As of 17 September 2026, BitePal's negative review share fell from 66.7% to 27.0% - the steepest of seven six-month turnarounds Appeye tracked.

Travel & Local Apps Reply to Almost Twice as Many Reviews as Tools Apps
As of 16 September 2026, Travel & Local apps averaged a 48.1% review response rate across 167 apps, versus 25.4% for Tools apps across 136.

One store cut 47% of its apps, the other added at record speed. Half of what we scraped is simply silent.
Google Play shrank by roughly 47% while the App Store added at record speed, and both call it quality. Measured on our own archive, 52.9% of the 27,392 apps we scraped cannot clear a 100-review bar — a kind of quality neither store's rule can see.

Apple's social-media declaration starts this month, and Education is the most exposed category
From September 2026 every App Store submission must answer Apple's social-media questions, and declaring the capability forces a minimum 13+ age rating. Across the 7,621 App Store apps where Appeye holds an age rating, 83.2% currently sit below 13+ — and in Education it is 95.8%.

Fake Profiles: The Two Words That Show Up in 13 of 89 Dating Apps' Bad Reviews
"Fake profiles" appears 583 times across 13 Dating apps' negative reviews — more than double "fake accounts" — even as 79.9% of category reviews stay 4-5 stars.

Video Players & Editors Get One-Star Reviews at Twice the Catalogue Rate
Across 151 video apps, 20.3% of ratings are 1 or 2 stars, roughly double the 10.1% catalogue average.

Comics Apps Get More 1-Star Reviews Than Almost Any Other Category
In Comics, 21.7% of ratings are negative versus a 10.0% catalogue average — more than double.

The EU's AI Act Just Started Enforcing Itself — What It Actually Requires From Chatbot Apps
As of 2 August 2026, EU regulators can fine AI providers up to 7% of global revenue for failing to disclose that a chatbot is a chatbot.

Apple Just Collapsed Three EU App Store Fees Into One — Here's What Changed
After a year of stacked fees and an unresolved dispute with Brussels, Apple replaced its entire EU fee structure with a single rate on 18 August 2026.

What App Review Analytics Actually Costs — And Why Appeye's Free Tier Isn't a Teaser
Most app-review tools price like enterprise software and blend two audiences into one score. Appeye does neither — and the numbers show why.

Finance Apps Reply to 52.6% of Reviews — Education Apps Barely Clear 43%
Across 1,509 Finance apps, 52.6% of reviews get a developer reply — the highest reply rate of any category we checked.

Productivity Apps Score 0.47 Stars Higher on Google Play Than on the App Store
Across 3,013 productivity apps, Google Play users rate apps 0.47 stars higher than App Store users rate the same category.

Developer Tools Apps Score 1.28 Stars Higher on Google Play Than on the App Store
Across 665 Developer Tools apps, the average App Store rating sits at 2.94 while the same category averages 4.22 on Google Play.

What 9,558 Reviews Reveal: 7 of the 10 Biggest Mental Health Apps Share the Same #1 Complaint
We ran AI-powered review analysis across 9,558 real App Store and Google Play reviews for ten of the most used mental health and wellness apps. Seven of the ten have the same single biggest complaint - paywalls and billing - and the two most famous brands carry the worst retention signal in the cohort.

Developers Reply to Bad Reviews More Often. Not Faster.
Negative reviews get replied to 43.3% of the time versus 32.5% for positive ones - a real gap. But once a team decides to respond, they're not any faster on the negative ones. What that actually says about how support triage really works.

Where the Two Stores Disagree: What 282 Apps Tracked on Both Platforms Actually Show
App Store scores run higher than Play Store scores in two out of three apps we track on both platforms - sometimes by as much as 20 points. What averaging them together quietly hides.
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