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Three Medical Apps Drive 623 Negative-Review Mentions of 'Hearing Aids'

Appeye ResearchAI-draftedAll posts18 October 2026 3 min read

Sourced from real App Store and Google Play review data in Appeye's catalogue.Medical in the catalogue

Figures as of 18 October 2026.

Three Medical Apps Drive 623 Negative-Review Mentions of 'Hearing Aids'
mentions of 'hearing aids' in negative reviews (18 Oct 2026)
623
apps responsible for every hearing aid mention
3 apps
apps where 'test results' appears, the widest spread
11 apps
Medical apps rated 4-5 stars on Google Play
85.9%

Key takeaways

  • 'Hearing aids' is the most mentioned phrase in Medical negative reviews, with 623 mentions, all from 3 apps.
  • 'Hearing aid' and 'hearing aids' together total 800 mentions in the same 3 apps.
  • 'Test results' has fewer mentions (169) but the widest reach, appearing in 11 apps.
  • Across 1,365 Medical apps, 85.9% of Google Play star ratings are 4-5 stars.

As of 18 October 2026, 'hearing aids' was the most frequent two-word phrase found in negative reviews across Appeye's Medical category. It appeared 623 times, and every one of those mentions came from the same 3 apps.

The singular form, 'hearing aid', added another 177 mentions, also confined to those same 3 apps. Together the two phrases account for 800 mentions in negative reviews, all tied to one small cluster of apps rather than spread across the category.

In their words

Medical category: most frequent phrases in negative reviews (18 Oct 2026)

Review language · mention counts

Negative phrases · mentions

  • hearing aids623
  • hearing aid177
  • test results169
  • apple health103
  • blood pressure101
  • technical difficulties50
  • android phone44
  • video call41
  • health insurance40
  • weight loss33
  • mental health26
  • id card25

That pattern looks different from the category's third most common phrase. 'Test results' appeared 169 times, less than a third of the 'hearing aids' count, but it showed up in 11 different apps. It is the phrase with the widest reach on this list, even though its raw mention count is lower.

'Test results' turns up in 11 apps; 'hearing aids' turns up in just 3, with four times the mentions.

The same 3 apps behind the hearing aid complaints also account for most of the next tier of phrases. 'Apple health' drew 103 mentions across 3 apps, 'blood pressure' drew 101 mentions across 3 apps, and 'technical difficulties' drew 50 mentions across 3 apps. 'Android phone' added 44 mentions, again from 3 apps. The overlap suggests reviewers of these apps are naming the same set of connected-device and data-sync problems, not three separate issues.

Ranked

How many apps each phrase appears in

Ranked comparison · apps

  1. 1

    test results

    11 apps
  2. 2

    id card

    5 apps
  3. 3

    video call

    4 apps
  4. 4

    weight loss

    4 apps
  5. 5

    mental health

    4 apps
  6. 6

    hearing aids

    3 apps
  7. 7

    hearing aid

    3 apps
  8. 8

    apple health

    3 apps
  9. 9

    blood pressure

    3 apps
  10. 10

    technical difficulties

    3 apps
  11. 11

    android phone

    3 apps
  12. 12

    health insurance

    3 apps

The gap between 'hearing aids' and 'test results' shows two different shapes of complaint. A phrase with 623 mentions in 3 apps points to a severe problem at a handful of apps. A phrase with 169 mentions in 11 apps points to a smaller irritation shared across the category.

A phrase in 3 apps with 623 mentions points to a severe problem at a handful of apps, not a category-wide one.

Stepping back to the full category gives the other half of the picture. Google Play's own star ratings for Medical, covering 1,365 apps as of 18 October 2026, show 85.9% of ratings at 4 or 5 stars, 11.2% at 1 or 2 stars, and 2.9% at 3 stars.

Distribution

Medical: star rating split (Google Play, 18 Oct 2026)

Distribution · %

  • 1-2*11.2%
  • 3*2.9%
  • 4-5*85.9%

That histogram covers every rating on Google Play, not written reviews, and it isn't available for the App Store. It also measures something different from the phrase counts above: one is the shape of all ratings across 1,365 apps, the other is the wording inside the negative reviews of a few of them. The 623 mentions of 'hearing aids' are evidence that 3 apps have a problem worth naming, not that the Medical category as a whole does.

800combined mentions of 'hearing aid' and 'hearing aids'

What this means for you

Marketer
If you run one of the 3 apps behind the 623 'hearing aids' mentions, that phrase is costing you visibility in your own negative reviews. It's worth reading those 623 reviews directly rather than relying on the star average.
App owner
Check whether your app is one of the 11 apps mentioning 'test results'. That complaint is shared across the category, so fixing it alone won't set you apart, but ignoring it puts you in the same bucket as 10 competitors.
Agency
When pitching Medical clients, separate complaints concentrated in a few apps (hearing aids, 3 apps) from ones spread across many (test results, 11 apps). The first is a product fix, the second is a category norm to design around.

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