Six Apps Saw Negative Review Share Jump by 24.9 Points or More Between Spring and Summer 2026
Appeye ResearchSourced from 1,289 real App Store and Google Play reviews in Appeye's catalogue.
Figures as of 4 October 2026.
- InPost Mobile's negative-review swing, the largest tracked
- 28.1pp
- apps with a 24.9pp+ worsening swing, Mar-May vs Jun-Aug 2026
- 6
- Suck it Up's negative share multiple, 7.8% to 35.8%
- 4.6x
- smallest swing in the group, at SUGO: Voice Chat Party
- 24.9pp
Key takeaways
- Six apps had negative review share rise by 24.9pp or more between March-May and June-August 2026.
- InPost Mobile had the largest swing, from 24.7% to 52.8% negative, over 1,289 reviews.
- Suck it Up - Hole Them All's negative share grew more than four-and-a-half times, from 7.8% to 35.8%.
- Only one app in the list, Design Space: DIY with Cricut, carried a listed category (Lifestyle) in this dataset.
Appeye compares each app's negative review share - the portion of reviews rated one or two stars - across two three-month windows to see where sentiment is moving fastest. In the comparison published on 4 October 2026, which set March-May 2026 against June-August 2026 (the latest complete months at the time), six apps stood out for the worst reason: each one's negative share rose by at least 24.9 percentage points between the two windows.
The swings were not small shifts within noisy numbers. InPost Mobile's negative share rose from 24.7% to 52.8% across 1,289 reviews, a 28.1-point jump. Suck it Up - Hole Them All moved from 7.8% to 35.8% over 854 reviews, a 28.0-point jump. Virgin Money Mobile Banking, Design Space: DIY with Cricut, Ragnarok Origin Classic and SUGO: Voice Chat Party rounded out the list, each worsening by between 24.9 and 26.7 points.
Movers
Negative review share, March-May vs June-August 2026
Before → after · %
- InPost Mobile+28.1%
24.7%52.8%
- Suck it Up - Hole Them All+28%
7.8%35.8%
- Virgin Money Mobile Banking+26.7%
17.2%43.9%
- Design Space: DIY with Cricut+26%
30.9%56.9%
- Ragnarok Origin Classic+25.9%
22.6%48.5%
- SUGO: Voice Chat Party+24.9%
25.2%50.1%
BeforeAfter
A swing this size, in either direction, raises more questions than it answers on its own. Here's what the numbers do and don't tell us.
Across all six apps, the smallest swing was still a 24.9-point jump - at SUGO: Voice Chat Party.
What does 'negative review share' actually measure?
It's the percentage of an app's reviews in a given window rated one or two stars, not the average star rating itself. Appeye compared two three-month windows per app - March-May 2026 and June-August 2026 - and ranked apps by how much that percentage changed.
Is a swing of 24-28 percentage points unusual, or does review share move around that much normally?
Within this ranking, every app crossed roughly the same threshold: InPost Mobile moved 28.1 points, Suck it Up 28.0, down to SUGO's 24.9. That's a consistent band across six otherwise unrelated apps, which is why they surfaced together rather than appearing as isolated outliers.
Could this just be a handful of apps with very few reviews swinging wildly?
No - every app in the group was built on roughly 400 reviews or more across the two windows, and InPost Mobile's figure came from 1,289. These are large enough bases that the swings reflect a real shift in the mix of incoming reviews, not a handful of one-star posts moving a tiny denominator.
Does this tell us why sentiment worsened for these specific apps?
No. The data shows the size and direction of the shift in negative review share, not its cause - a changed feature, a pricing update, an outage or a platform-side issue could each produce a swing like this, and nothing here distinguishes between them. Five of the six apps also carry no category tag in this dataset, so there's no shared vertical to point to either.
Does a big negative swing mean these apps are now badly rated overall?
Not necessarily - the group's recent negative shares ranged from 35.8% to 56.9%, meaning a substantial minority to a slight majority of recent reviews were critical, which still leaves meaningful positive volume in most cases. Design Space: DIY with Cricut ended highest, at 56.9% negative, but that's measured against 420 reviews, not its full review history.
What should someone do with this list?
Treat it as a prompt to look closer, not a verdict: pull the actual review text from the recent window for any app you run or manage and check what's driving the one- and two-star reviews specifically. The size of the swing - 24.9pp or more between March-May and June-August 2026 - is what makes these six worth that closer look, ahead of apps with smaller or noisier shifts.
What this means for you
- Marketer
- If you're running acquisition campaigns for InPost Mobile or Virgin Money, sentiment here moved faster than typical seasonal noise - check whether paid traffic is landing on a product currently absorbing a complaint spike before scaling spend.
- App owner
- A swing of 24.9 to 28.1 points between two quarters is large enough that a single update or support ticket backlog is unlikely to be the whole story - pull the actual one- and two-star review text from the recent window and look for a pattern.
- Agency
- For a portfolio of managed apps, this is a reminder that negative review share can move more than 25 points from one quarter to the next without any external headline attached to it - review monitoring cadence matters more than periodic rating snapshots.
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