Direct Express® Mobile app icon

Direct Express® Mobile

by FifthThird Bank

EN / ESFlatSentiment+11 ptsvs last month
Appeye score 76 out of 100, from 1,862 reviews (high confidence)

1,862 reviews analysed · 14 Oct 2025 – 25 Sep 2026 · scored 28 Sep 2026

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Based on 1,862 reviews from 14 Oct 2025 - 25 Sept 2026.

Overview

Appeye score
76/100high confidence
Category rank
#2038 of 3,967Finance
Reviews analysed
1.9KScored reviews across both stores.
Sentiment trend
FlatIts trend signals are holding steady.
App Store
4.8

225K ratings

Review sentiment

58
App nameDirect Express® Mobile
SellerFifthThird Bank
GenreFinance
Version9.1.6
Content rating4+
Requires iOS15.1
Size69 MB
Released4 Dec 2021
Current version6 May 2026
View on App Store
Play Store
4.6

193.5K ratings · 1,000,000+ installs

Review sentiment

59

Star distribution

1★ 1.2% · 2★ 3.8% · 3★ 9.7% · 4★ 85.3% · 5★ 0%
App nameDirect Express® Mobile
DeveloperFifth Third Bank
GenreFinance
Version9.4
Content ratingEveryone
ReleasedDec 4, 2021
Reviews on store21.4K
App description

With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 533248. You need to register again with your card details prior to logging in the first time. Please Note: If your card begins with 511563 DO NOT download this app. Please look in the app store for the yellow Direct Express® logo with a description stating that the app is for cards which start with the numbers 511563. When you sign up to receive your federal benefits on the Direct Express® card, you will receive your payment every month without having to worry about cashing your check or having it lost or stolen. Instead of receiving a check, your money will be automatically deposited to your Direct Express® card account on payment day. You can use your card to make purchases at stores that accept Debit MasterCard®, withdraw cash from Automated Teller Machines (ATMs), and get cash back when you make purchases. You can also use your debit card online to make payments and to also buy money orders at the U.S. Post Office.

Score by store

Appeye's overall score out of 100, calculated separately for each store.

App Store
77/100

from 461 reviews (high confidence)

Play Store
76/100

from 1,401 reviews (high confidence)

Gap between stores: 1 points

Sentiment over time

Calendar-month positive review share for the selected store view. Overall is review-weighted across stores; months with fewer than 10 reviews are left out.

Monthly positive review share
0%50%100%69%59%Oct 2025Sep 2026

Version history sentiment

Per-release positive review share for each app version that has at least 3 analysed reviews, oldest first — so you can see whether the last real release helped or hurt separately from the calendar-month trend.

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Version history

No version snapshots recorded for this app yet.

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