smile the internet bank
by The Co-operative Bank plc
495 reviews analysed · 1 May 2019 – 18 Sep 2026 · scored 25 Sep 2026
Based on 495 reviews from 1 May 2019 - 18 Sept 2026.
Overview
- Appeye score
- 74/100high confidence
- Category rank
- #2380 of 3,967Finance
- Reviews analysed
- 495Scored reviews from the App Store.
- Sentiment trend
- Trending downIts trend signals are moving in a negative direction.
9.4K ratings
Review sentiment
App description
New to our app? The smile mobile banking app comes with features that makes it quick & easy to manage your money on the move. Benefits • Access & manage your finances anywhere, at any time • Quick & secure money transfers between your accounts & other people • Search your transactions & view your pending payments to find your incomings & outgoings Key features Download the app today & enjoy secure, convenient & efficient banking at your fingertips • Quick & secure login with TouchID, FaceID or passnumber • Browse & search over a year’s worth of transactions on your current, savings & loan accounts • View your pending payments • Create & pay new payees • Pay, view & delete your saved payees • Transfer money between your smile accounts (including to your credit card) • View & delete your scheduled payments • Freeze and unfreeze your card securely 24/7 for extra peace of mind or if you’ve temporarily misplaced your card • View up to seven years of statements for current accounts, savings, ISAs & loans • Use our easy to navigate account dashboard to help to you with your daily banking tasks • Update your email address & phone number • Share your account details with your contacts • Switch your current account to us • Apply for some products directly • Find answers to your questions quickly on our help page Fraud protection The app also gives you additional protection from fraud. This is because we alert you of any account changes such as new device registration. We also have a fraud hub with a wide range of educational resources to help protect you from fraud. Make sure you always install the latest update of the app to get the latest improvements & security measures. Logging in If you’re already registered for online banking, you will need your username, password & 6-digit security code to log in. If you’re not registered for online banking yet, you can either do this by tapping 'Register for online banking' in the app, or register for online banking on our webs
Sentiment over time
Calendar-month positive review share for the selected store view. Overall is review-weighted across stores; months with fewer than 10 reviews are left out.
Version history sentiment
Per-release positive review share for each app version that has at least 3 analysed reviews, oldest first — so you can see whether the last real release helped or hurt separately from the calendar-month trend.
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Version history · App Store
No version snapshots recorded for this app on App Store yet.
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