Asurion app icon

Asurion

UtilitiesTools
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Showing both stores combined, including cross-platform comparison.

App Store
4.5

13.2K ratings

Review sentiment

73

Rule-based score across collected App Store reviews, on a 0–100 scale.

App nameTech Coach
SellerAsurion Mobile Applications Inc
GenreUtilities
Version11.0.0
Content rating17+
Requires iOS15.5
Size42 MB
Released8 Sept 2016
Current version23 Jul 2026
View on App Store
Play Store
2.8

614 ratings · 100,000+ installs

Review sentiment

46

Rule-based score across collected Play Store reviews, on a 0–100 scale.

App nameAsurion
DeveloperAsurion Mobile Applications, LLC.
GenreTools
Version10.1.18
Content ratingEveryone
ReleasedJan 26, 2022
Reviews on store271

App description

The Tech Coach app provides instant, round-the-clock access to experts ready to solve your tech issues. Plus, access claims management, device setup, benefits, and coverage details. - Connect with Real Tech Coach Experts 24/7: Reach out to our team via call or chat within seconds. No more waiting in line for tech support! - File Claims Hassle-Free: Quickly file claims with Asurion® right from the app. - Monitor Device Health: Access device health diagnostics, battery checkups, setup assistance, and WiFi scans. - Digital Security Guidance: Receive personalized, one-on-one digital security assistance, covering everything from safeguarding your credit card information to monitoring your online identity. - Maximize Your Tech: Unlock the full potential of your devices with tips on trade-in value, location privacy, contact transfer, and more. - Easily Access Coverage Info: Conveniently locate your plan information and learn about repair and replacement options. Download the Tech Coach app today and enjoy expert tech assistance whenever you need it, all from the convenience of your device. Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends. App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.

Version history

  • Play Store10.1.182.84★ · 614 ratings2 Aug 2026
  • App Store11.0.04.53★ · 13.2K ratings2 Aug 2026

How this analysis was produced. The sentiment score on this page is calculated from up to 300 of this app’s most recent reviews that pass Appeye’s quality filter (real, substantive, English-language text), scored individually using free, rule-based sentiment analysis. This identifies overall tone across many reviews at once and isn’t a judgement on any single review. A deeper analysis — pain points, praise patterns, and concrete recommendations drawn directly from review text using AI — is available for select apps; look for the AI report indicator on this page.