Dynamics 365 Field Service app icon

Dynamics 365 Field Service

by Microsoft Corporation

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Appeye score 39 out of 100, from 226 reviews (moderate confidence)

226 reviews analysed · 27 Jul 2020 – 15 Sep 2026 · scored 21 Sep 2026

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Based on 226 reviews from 27 Jul 2020 - 15 Sept 2026.

Overview

Appeye score
39/100moderate confidence
Category rank
#1827 of 1,857Business
Reviews analysed
226Scored reviews across both stores.
Sentiment trend
Trending upIts trend signals are moving in a positive direction.
App Store
1.7

224 ratings

Review sentiment

35
App nameDynamics 365 Field Service
SellerMicrosoft Corporation
GenreBusiness
Version13.26082.8
Content rating4+
Requires iOS16.0
Size148 MB
Released1 May 2020
Current version9 Sept 2026
View on App Store
Play Store
2.2

727 ratings · 100,000+ installs

Review sentiment

44

Star distribution

1★ 18.8% · 2★ 10.8% · 3★ 4.6% · 4★ 65.8% · 5★ 0%
App nameDynamics 365 Field Service
DeveloperMicrosoft Corporation
GenreBusiness
Version3.26062.7
Content ratingEveryone
ReleasedMay 1, 2020
Reviews on store93
App description

Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more. By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123

Score by store

Appeye's overall score out of 100, calculated separately for each store.

App Store
35/100

from 76 reviews (limited confidence)

Play Store
44/100

from 150 reviews (moderate confidence)

Gap between stores: 9 points

Sentiment over time

Not enough monthly history yet to show a trend.

Version history sentiment

Per-release positive review share for each app version that has at least 3 analysed reviews, oldest first — so you can see whether the last real release helped or hurt separately from the calendar-month trend.

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Version history

No version snapshots recorded for this app yet.

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