Liberty Mutual Mobile
by Liberty Mutual Insurance Company
1,850 reviews analysed · 19 Apr 2024 – 9 Sep 2026 · scored 14 Sep 2026
Based on 1,850 reviews from 19 Apr 2024 - 9 Sept 2026.
Overview
- Appeye score
- 78/100high confidence
- Category rank
- #1778 of 3,967Finance
- Reviews analysed
- 1.9KScored reviews across both stores.
- Sentiment trend
- Trending downIts trend signals are moving in a negative direction.
482.7K ratings
Review sentiment
187.1K ratings · 1,000,000+ installs
Review sentiment
Star distribution
App description
Welcome, Safeco customers! Starting April 25, 2026, you can download the Liberty Mutual app and log in with your same credentials. This app is your one-stop insurance resource. Log in fast and securely with Touch ID or Face ID. Access insurance cards and manage your policy or claim anywhere, anytime. You can even get rewarded for safe driving by participating in RightTrack. RightTrack runs in the background and automatically captures driving information using sensors. We’re here for what you need - Send insurance cards to Apple Wallet - Get to know your coverages - Drive safe and save with RightTrack - Stay safe driving with accident detection - Sign up for paperless billing and Autopay - Stay up to date with push notifications - Easily make policy changes - Access important documents - Quickly contact your Independent Agent We’re here when you need - Tap to call Roadside Assistance, 24/7 - File a claim and get status updates - Upload damage photos and get estimates fast - Schedule a damage review - Reserve a rental vehicle - Access claim information and documents Permissions needed for RightTrack users - RightTrack uses foreground services to enhance user safety, ensure accurate trip recording, and provide valuable feedback to the user regarding their driving behavior. It's essential for detecting when you start a drive and to accurately log the route taken, driving behavior, and other relevant metrics. - The service is activated when you begin driving. This is detected through user interaction with the app and/or automatic detection algorithms that recognize driving activity. - RightTrack collects data such as speed, acceleration, braking, and route information, which are needed for assessing driving behavior and providing feedback for safer driving practices.
Score by store
Appeye's overall score out of 100, calculated separately for each store.
from 477 reviews (high confidence)
from 1,373 reviews (high confidence)
Gap between stores: 3 points
Sentiment over time
Calendar-month positive review share for the selected store view. Overall is review-weighted across stores; months with fewer than 10 reviews are left out.
Version history sentiment
Per-release positive review share for each app version that has at least 3 analysed reviews, oldest first — so you can see whether the last real release helped or hurt separately from the calendar-month trend.
Sign in to see per-release review sentiment for this app.
Version history
No version snapshots recorded for this app yet.
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