Liberty Mutual Mobile app icon

Liberty Mutual Mobile

by Liberty Mutual Insurance Company

EN / ES / FR / NLTrending downSentiment-13 ptsvs last month
Appeye score 78 out of 100, from 1,850 reviews (high confidence)

1,850 reviews analysed · 19 Apr 2024 – 9 Sep 2026 · scored 14 Sep 2026

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Based on 1,850 reviews from 19 Apr 2024 - 9 Sept 2026.

Overview

Appeye score
78/100high confidence
Category rank
#1778 of 3,967Finance
Reviews analysed
1.9KScored reviews across both stores.
Sentiment trend
Trending downIts trend signals are moving in a negative direction.
App Store
4.8

482.7K ratings

Review sentiment

62
App nameLiberty Mutual Mobile
SellerLiberty Mutual
GenreFinance
Version9.3.0
Content rating4+
Requires iOS16.7.10
Size251 MB
Released19 Oct 2010
Current version10 Jul 2026
View on App Store
Play Store
4.6

187.1K ratings · 1,000,000+ installs

Review sentiment

60

Star distribution

1★ 0.6% · 2★ 3.9% · 3★ 16.9% · 4★ 78.5% · 5★ 0%
App nameLiberty Mutual Mobile
DeveloperLiberty Mutual Insurance Company
GenreFinance
Version9.5.0
Content ratingEveryone
ReleasedApr 26, 2011
Reviews on store14K
App description

Welcome, Safeco customers! Starting April 25, 2026, you can download the Liberty Mutual app and log in with your same credentials. This app is your one-stop insurance resource. Log in fast and securely with Touch ID or Face ID. Access insurance cards and manage your policy or claim anywhere, anytime. You can even get rewarded for safe driving by participating in RightTrack. RightTrack runs in the background and automatically captures driving information using sensors. We’re here for what you need - Send insurance cards to Apple Wallet - Get to know your coverages - Drive safe and save with RightTrack - Stay safe driving with accident detection - Sign up for paperless billing and Autopay - Stay up to date with push notifications - Easily make policy changes - Access important documents - Quickly contact your Independent Agent We’re here when you need - Tap to call Roadside Assistance, 24/7 - File a claim and get status updates - Upload damage photos and get estimates fast - Schedule a damage review - Reserve a rental vehicle - Access claim information and documents Permissions needed for RightTrack users - RightTrack uses foreground services to enhance user safety, ensure accurate trip recording, and provide valuable feedback to the user regarding their driving behavior. It's essential for detecting when you start a drive and to accurately log the route taken, driving behavior, and other relevant metrics. - The service is activated when you begin driving. This is detected through user interaction with the app and/or automatic detection algorithms that recognize driving activity. - RightTrack collects data such as speed, acceleration, braking, and route information, which are needed for assessing driving behavior and providing feedback for safer driving practices.

Score by store

Appeye's overall score out of 100, calculated separately for each store.

App Store
79/100

from 477 reviews (high confidence)

Play Store
77/100

from 1,373 reviews (high confidence)

Gap between stores: 3 points

Sentiment over time

Calendar-month positive review share for the selected store view. Overall is review-weighted across stores; months with fewer than 10 reviews are left out.

Monthly positive review share
0%50%100%65%39%Oct 2024Sep 2026

Version history sentiment

Per-release positive review share for each app version that has at least 3 analysed reviews, oldest first — so you can see whether the last real release helped or hurt separately from the calendar-month trend.

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Version history

No version snapshots recorded for this app yet.

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