AppEye
Virtual Assist app icon

Virtual Assist

by Allstate Insurance Company

BusinessProductivity
EN / ESTrending upSentimenttrend not available
Appeye score 44 out of 100, from 121 reviews (moderate confidence)

121 reviews analysed · 11 Feb 2017 – 14 Sep 2026 · scored 21 Sep 2026

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Based on 121 reviews from 11 Feb 2017 - 14 Sept 2026.

Overview

Appeye score
44/100moderate confidence
Category rank
#1796 of 1,857Business
Reviews analysed
121Scored reviews from the App Store.
Sentiment trend
Trending upIts trend signals are moving in a positive direction.
App Store
2.1

281 ratings

Review sentiment

47
App nameVirtual Assist
SellerAllstate Insurance Company
GenreBusiness
Version3.6.33
Content rating4+
Requires iOS15.0
Size50 MB
Released19 Oct 2016
Current version19 Aug 2026
View on App Store
App description

Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives. - Instantly connect with a service representative via video chat - Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face - Turn on your flashlight without exiting the app

Sentiment over time

Not enough monthly history yet to show a trend.

Version history sentiment

Per-release positive review share for each app version that has at least 3 analysed reviews, oldest first — so you can see whether the last real release helped or hurt separately from the calendar-month trend.

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Version history · App Store

No version snapshots recorded for this app on App Store yet.

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